Sonchafa will never demand any kind of fees or commission while Delivering purchase goods. If you come across any requests for such additional payments, you may be dealing with a fraudster. Please report such people or agencies at once.



  • How long will it take for my order to arrive?

                Your order will take up to 8 Working days to arrive within India. Please note Saturday and Sunday is considered non – working days.


  •  What is your returns policy?

               Returns are only available on pieces which are damaged in transit. In such cases, please click a photo and whatsapp it to us on +917261928404 within 24 hours. On approval from the team, you can send us the piece to our office address. We will repair the piece or replace it for you. 


  • What are the payment options available with you?
  1. You can opt for Cash On Delivery throughout India (except a very few places those will be mentioned during the buying process )

      2.  Opt for online Credit / Debit card transactions.


  • Is Cash on Delivery available?

             Cash on delivery is available for most pin codes in India. The state government policies for every state differ on the amount to be collected from COD.

            In case our courier company is not able to offer COD for your state, we will let you know over phone or email.

            We charge a convenience fee of INR 200 for COD mode of payment.


  •  Are the products skin friendly?

          Yes, all of our products are skin friendly.           


  • Will I get a refund, incase I do not like the product?

           Refunds are not available under any circumstances. We will issue a store credit or offer an exchange but we do not give refunds.

           We are always there for you, no matter what.

Just call us on +917823063649 or 0253 – 2345508 between 10am to 6pm.